FAQs
Questions and answers
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When your bandanda, bow tie, leash, collar, or harness gets dirty, try simple rinsing first. If this does not remove the dirt particles, you may hand wash in warm water with a mild soap (never use bleach), then rinse. Allow it to air dry away from direct sunlight.
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Yes, we get requests all the time for other pets. Send us a message in the contact us form, and we will reply shortly.
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Wipe ID tag with a damp microfiber cloth. Avoid solvents like alcohol as they can remove the hand painted features.
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The ID tags are made in layers of high quality Acrylic.
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Height: Small 1.18” Medium 1.57” Large 2.36” The width measurement for each ID tag varies according to the breed and shape of each ID tag. Tag weight: approx. 7.4 grams
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Order processing for Charlie's Paws accessories in our For Walking collections takes 1-3 business day excluding holidays and weekends, and order processing for custom or personalized ID tags takes 2-3 weeks. For shipping, please see our shipping policy for more detailed information, but USPS First Class Mail estimates 1-3 days for delivery. Delivery times are after processing order times.